520bd65 — Safe and Trusted

Your Privacy Is Our Priority

Our full privacy policy is detailed here — covering how your personal information is collected, stored, and protected on the 520bd65 platform.

1. Introduction

520bd65 ("we", "our", or "platform") is a trusted online casino and sports betting platform in Bangladesh. We are highly aware of and committed to protecting our users' personal information. This Privacy Policy ("Policy") explains what information we collect about you when you use the 520bd65 website, app, or services, how that information is used, and how it is kept secure.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy. By using 520bd65's services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

This Privacy Policy applies only to information related to the 520bd65 platform. Third-party websites or services are governed by their own privacy policies.

2. What Information We Collect

520bd65 collects various types of information to provide its services, ensure security, and improve the user experience. The types of information are described in detail below:

2.1 Registration and Identity Information

When you create an account or log in via 520bd65 Login, we may collect the following information:

  • Full name and date of birth
  • Email address and mobile number
  • Address and nationality
  • National ID card or passport details (for identity verification)
  • Login credentials (password stored in encrypted form)

2.2 Financial Transaction Information

For deposits and withdrawals, we record the following information:

  • Payment method details (last few digits of bKash, Nagad, Rocket, Upay account numbers)
  • Transaction amount, date, and time
  • Transaction reference number
  • Deposit and withdrawal history

2.3 Gaming Activity Information

To improve your gaming experience on the platform and ensure responsible gaming, we collect:

  • List of games played and betting history
  • Win and loss records
  • Bonus and promotion usage information
  • VIP level and loyalty points details

2.4 Technical and Device Information

To maintain service quality and ensure security, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system information
  • Date, time, and session details of platform access
  • Information obtained from cookies and similar tracking technologies

3. Use of Collected Information

520bd65 uses collected information only for specific and legitimate purposes. We never use your information in an unnecessary or unauthorized manner. The main purposes for which collected information is used are as follows:

3.1 Account Management and Service Delivery

  • To create, verify, and manage your account
  • To process deposits, withdrawals, and financial transactions
  • To provide bonuses and promotional offers
  • To provide customer support via live chat and email

3.2 Security and Fraud Prevention

  • To detect and prevent unauthorized access to accounts
  • To monitor financial fraud and suspicious activity
  • To complete the identity verification (KYC) process
  • To comply with anti-money laundering (AML) regulations

3.3 Responsible Gaming

  • To monitor gaming behavior and identify problematic patterns
  • To provide self-exclusion and limit-setting features
  • To provide support and guidance when needed

3.4 Platform Development

  • To improve website functionality and user experience
  • To make decisions about adding new games and features
  • To deliver relevant promotions and offers to you

We never sell your information and do not transfer it to third parties for marketing or advertising purposes.

4. Sharing Information with Third Parties

520bd65 may share your personal information with third parties in limited circumstances and under strict conditions. We never sell your information.

4.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely for the purpose of verifying and completing transactions.

4.2 Game Providers

Minimum necessary information may be shared with game developers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming for the purpose of delivering gaming services. These organizations comply with strict data protection standards.

4.3 Legal Obligations

We may be legally required to disclose your information in the following circumstances:

  • Upon a valid order or request from the Bangladesh Government or law enforcement agencies
  • In investigations into money laundering or financial crimes
  • Under a court order or legal process
  • In fraud investigations or to address security threats

4.4 Technology Service Providers

Data may be shared with trusted technology partners for server management, cybersecurity, and technical infrastructure operations. These partners are contractually obligated to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 520bd65 website to improve your user experience and analyze platform performance.

5.1 Types of Cookies

  • Essential Cookies: Essential for maintaining login sessions and ensuring the basic functionality of the platform. Without these, the platform does not work properly.
  • Functional Cookies: Used to remember your preferences, language settings, and gaming preferences.
  • Analytical Cookies: Used to analyze website traffic and user behavior, which helps in platform development.
  • Security Cookies: Used for fraud detection and to ensure account security.

5.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may limit platform functionality and affect your gaming experience.

520bd65's cookies are only active on the platform's own domain. We do not use cross-site tracking or third-party advertising cookies.

6. Data Storage and Security

520bd65 gives the highest priority to the security of your information. We store your data using industry-standard security technologies and practices.

6.1 Technical Security Measures

  • SSL Encryption: All data transfers on our website are protected by 256-bit SSL encryption.
  • Data Encryption: Sensitive information, especially passwords and financial data, is stored using strong encryption algorithms.
  • Firewall and Intrusion Detection: Advanced firewalls and monitoring systems are in place to prevent unauthorized access and cyberattacks.
  • Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.

6.2 Data Retention Period

We retain your information only for as long as necessary. Generally:

  • Active account data: For the entire duration the account remains active
  • Financial transaction records: For the period required by legal obligations
  • Inactive accounts: For a specified period after the last activity
  • KYC verification documents: For the period required by regulatory rules

6.3 Information After Account Closure

Even after your account is closed, certain information may be retained for a specified period to meet legal and regulatory obligations and to resolve any disputes. After this period, the information is securely deleted.

7. Your Rights

520bd65 is committed to giving users full control over their personal information. You have the following rights:

7.1 Right to Access Information

You may contact us at any time to request a copy of your personal information that we hold. We will respond to your request within a reasonable time.

7.2 Right to Correct Information

If there are any errors or inaccuracies in your stored information, you may request a correction. Many details can be updated directly through account settings.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, retaining some information may be essential for us due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing or promotional communications. Upon receiving such a request, we will take the necessary steps without delay.

7.5 Right to Data Portability

You may request that your account and transaction data be provided in a structured and commonly usable format.

To exercise any of the above rights, contact us directly. We will try to respond to your request within 30 working days.

8. Protection of Payment Information

The security of financial transactions is of the highest importance to 520bd65. We process payments through Bangladesh's leading mobile banking services — bKash, Nagad, Rocket and Upay — and your financial information is handled with the highest level of protection in every one of these transactions.

8.1 Core Principles of Payment Security

  • All payment transactions are completed through SSL encryption
  • We never store your full mobile banking PIN or password
  • If a suspicious transaction is detected, a verification process is automatically initiated
  • A unique reference number is provided for each transaction

8.2 Deposit and Withdrawal Limits

For secure transactions at 520bd65, the minimum deposit is ৳200 and the minimum withdrawal is ৳500. These limits apply across all methods. Withdrawals are typically completed within 10–45 minutes.

8.3 Payment Information Sharing Policy

Your payment information is shared only with the relevant payment service provider for the purpose of completing the transaction. We do not use your financial information for third-party marketing or any other purpose.

9. Protection of Minors

520bd65 provides services only to those aged 21 or above. We do not collect or process information from minors, and their participation on the platform is strictly prohibited.

9.1 Age Verification Process

We verify age at the time of registration and complete the KYC process through a national identity card or other documents. If an account is found to belong to a minor, it will be closed immediately and all related information will be securely deleted.

9.2 Appeal to Parents and Guardians

If you believe a minor is using our platform, please contact us immediately. We investigate every such report seriously.

For users aged 21 and above only

10. Changes to the Policy

520bd65 reserves the right to update this privacy policy as needed. Changes to this policy may be made as a result of changes in technology, legal obligations, or our services.

10.1 Notification of Changes

If any significant changes are made to this privacy policy, we will inform you in the following ways:

  • By displaying a notification when you access the platform
  • By sending an update notification to your registered email
  • By updating the "Last Updated" date at the top of this page

10.2 Use of Services After Changes

If you continue to use 520bd65's services after the updated policy is published, it will be assumed that you have agreed to the updated policy. If you do not agree with the changes, please close your account and contact us.

11. Contact Us

If you have any questions, concerns or requests regarding this privacy policy, please contact us. Our support team is available in Bengali 24/7 to help you.

Live Chat

24/7 live chat support available in Bengali

Response Time

Instant on live chat, up to 24 hours by email (BST, UTC+6)

Related policies: Terms & Conditions  |  Responsible Gaming  |  About Us